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SUNYOswego
SUNYOswego
christy.huynh@oswego.edu
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Problem Solving

Description:
We're repeatedly told by hiring managers that problem solving is one of the most important skills they look for in a new hire. But how can students use this to their advantage? This piece examines: 1) How to problem solve 2) Best tips for problem solving 3) How to articulate this skill in a job interview. Odds are good you use problem solving skills everyday. All that's left is to show a hiring manager that you can apply these same skills in your desired career!

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Student Activity Worksheet
Video: Problem Solving
1. When attempting to problem solve, what is the first thing you should do?
A. ) Try to fix it all by yourself without discussing with anyone
B. ) Avoid the drama all together
C. ) Get multiple viewpoints and define the problem
D. ) Go with the first idea that comes to mind

2. When in a job interview how can you demonstrate that you are a good problem solver?
A. ) Give a concrete example of a problem you faced and how it was resolved
B. ) Give an example of a problem you caused that others had to fix
C. ) Explain a problem you’ve faced and how you went against company policy to solve it
D. ) Explain a situation where you watched someone else solve a problem

3. Why is problem solving an important skill to have?
A. ) So you can then brag about how smart you are
B. ) Because problems most certainly will arise at work and problem solvers are invaluable to companies
C. ) So you can mess up a lot and know it will be fine
D. ) All of the Above

4. Your thought process when trying to solve a problem is something that will also be subject to evaluation.
True
False

5. What is one of the most important things to do while problem solving?
A. ) Communicate clearly with everyone involved
B. ) Consider speed over results
C. ) Try to hide the worst details so nobody freaks out
D. ) All of the above

6. One component of problem solving is learning from mistakes made by other companies.
True
False

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