Business Etiquette Part Two: Workplace and Communications

Published on March 5, 2024

In this second part of our “Business Etiquette” series, Billy Glading and Crystal L. Bailey from the Etiquette Institute of Washington walk us through the do’s and don’ts of business etiquette for workplace communication and how to avoid being “that guy”.

Etiquette Workplace Communications

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When sending a professional email what should you avoid using?
When leaving a voicemail what information should you leave?
What are the “big two” topics that you should try to avoid talking about in the workplace?
You should always proofread your emails to ensure the tone won’t be misunderstood.
What should you do if someone approaches you at work while you are on the phone?
Emails will only be seen between you and the recipient so it doesn’t matter what you say.