>> Two things, I like training the case managers and coaching them.
I think it's more of coaching.
As far as how to work with the family, what are some of the resources, giving ideas,
maybe going out to home visits because the case managers visit the homes and,
you know, quizzing them.
What do you see in your environment?
You know, what are you feeling?
And really coach them to be the best case manager that they can be.
And I also like serving students and their families
because there's no guide to being a parent.
And there's a lot of developmental stages with youth, and I feel like if we were able
to support the parents in understanding the different developmental stages
that the youth will be less frustrated and the parent will be less frustrated
as to what's going on with my child.
And then also in the truancy, going and helping the parent learn how to work
with the school is teaching them a skill because then when we're gone,
the parent now has the skill on how to write the different notes, who to talk to,
how to find the resources that they need to service their family.