>> I love that every day is different and it's a constant intellectual challenge.
What might have been the problem yesterday that we had to solve isn't necessarily going
to be repeated day after day after day.
And it's the willingness and collaboration of our employees that really drives that.
And it's fun when you have people that want to work together for a common goal to succeed.
One of the bigger challenges is, if you're in an admin office with operating branches,
is getting a consistent message communicated.
So, you might tell one lay of management one thing,
and it's not necessarily being filtered down the way you would want it.
I mean, it's like a game of telephone.
[laughter] I'm sure that happens really in any corporate structure.
But, you know, I guess sometimes what can be perceived as a relatively simple task, you know,
if you don't it from the beginning to end, can get dissolved in the impact.