>> My name is Karen Jaszerski [phonetic
spelling], and I am in the staffing industry.
I work for a small family owned business that
does recruiting in accounting and finance,
office administration, and some other new areas.
We've been in business since 1970.
Primarily, it starts with
our clients which would be --
we actually have clients on two sides.
We have companies that are our clients and
we have candidates that are our clients.
But generally it starts on the company side.
So a company that we are -- currently have as
a client or a new client or prospect will call
or email or contact us with regards to a
job opening, and basically that's the start.
You know, initially we would gather as
much information from them as we can on --
you know, find out as much as we can
about the corporate culture, you know,
size of the company, what the environment's
like, what the department's like,
as well as obviously the job
responsibilities and specifications.
And then it's our job to go out and find
somebody that would be a good fit for that.
So then that takes us through the other side
of the process which is basically working
through the database of candidates that we have
and then also utilizing other tools to look
for new candidates that might
be good prospects for that.
So that could be, you know, utilizing sites like
CareerBuilder, Monster, LinkedIn, craigslist,
Indeed; could be just networking with our own
database to ask for referrals and put the word
out on things that we're --
people that we're looking for.
And it could involve some direct cold
calling, you know, recruiting into companies
where we know maybe those people might exist.
And then it's a matter of, you know, kind
of going through the whole job opportunity
with the candidate, making
sure they're interested in it.
If they are, doing a presentation to
the client, meeting with the candidate
so that we have first-hand,
you know, knowledge of them
and can offer our clients a little bit
more detail on the person and make sure
that we think [inaudible] what the
client is saying the environment is,
that the person would be a good fit.
And then it's really setting up the
interviews and coordinating that process
and debriefing and, you know,
following up on both sides.
So, I mean, one thing that's interesting
about the sales process is you have to sell
on both sides because your client
has to be equally interested
and your candidate has to be equally interested.
You know, a lot of sales jobs
it's a one-sided process.
Your -- you know, you have a product,
and your product is basically going
to go wherever you can open
the door for it to go.
But here you're really dealing with,
you know, people on both sides.
And so it's a little bit tougher
process from that standpoint.