>> Batch 8052: This is actually a really good question cause I 2-3 years ago,
I went to the school out towards the [inaudible] where I graduated from
and I say you guys need implement sales and revenue class, at least start the class,
if not eventually attract because it's a totally different world,
it's a totally different way of thinking.
I always tell people sales answers the question of why, when you're at the front desk and you're
in the operations everything's just like, this is what the contract says we have
to do, but I'll be why do we promise?
Why do we do that?
They don't necessarily see the amount of revenue that, cause once it gets
to that it's already spent and dispersed, but it really answered a lot of my questions why,
cause I started out in operations and always was able to answer questions
from an operations standpoint and then when I got to sales, I was like wow,
like why are we giving these, why are we giving them so much?
It's because they're giving us so much in revenue and we want them
to keep coming back over and over and over again.