>> My name is Caitlin Victory.
And I'm a recent hire into Webster
Bank's Internal Audit Rotational Program.
So I'm officially an auditor.
Webster Bank is a fantastic
company to work for now.
It is a New England-based bank with our
footprint all along the Connecticut,
Rhode Island, Massachusetts,
and now into New York.
My program is an internal audit training
program where they have us work for three months
on each of the four respective teams.
And while there we're touching
all of the different facets
of the company trying to discover our passion.
Webster, again, is working with us to try to
capitalize off of our assets and our passions.
We do a lot of number work,
a lot of computer work.
Technology is here to stay,
and it's not going away.
And you have to invest in your technology
and your computer skills especially
with the automated world
that people are moving into.
But Webster is still trying to
maintain that personal contact.
It's still people over profit.
And they want to work with you to make sure that
the consumer has the best experience but also
that its employees are happy to be there.
In the audit rotational program they have
you touch the four different departments
that handle the major risk
sectors of the company.
And throughout the audits you say,
"Oh, is this private banking?"
Or, "Oh, is this accounting?"
Or, "Oh, is this security?"
And it's our job to make sure that if the OCC
comes in that Webster is in full compliance
with all the rules and regulation and that
we're not getting slapped on the wrist
by the government because we want to be a strong
banker and put that strong presence forward
and say, "You can have confidence
in us as New England's bank."
I work a lot with computers.
A lot of it is done online.
And you'll learn that technology
is necessary wherever you go.
But you can't underestimate the
importance of personal contact.
You still have to be able
to interface with your boss.
And as an auditor, I have to go in through
every single different department as a new face,
as someone who doesn't know the
details of that department, and say,
"I'm here to make sure you're
following the rules.
I'm here to help you do your job as effectively
as you can without fear from the government."
So I need to be able to transition
into their environment,
understand them on a personal level, and
understand that they are people with needs
as well as a program and a
department that has to get stuff done.
And they do have deadlines.
And I am semi-interfering with that
but also working with them to make sure
that they won't have any future issues.