>> Megan Chosani: My name is Megan Chosani [phonetic] and I work for JP Morgan
up in our Boston office in our Treasury and Security Services Business.
So I'm a Product Manager for business
which services asset managers, as well as pension funds.
Within that world we do a lot of things such as securities lending, custody services for --
again, most of our clients are asset managers or pension funds, or corporate pensions,
so both public and private pensions.
And within my business that I work in specifically,
what we do is the operations will service a mutual fund or pension fund,
so things such as striking the NAV on a daily basis.
They do other activities such as compliance testing, making sure a fund actually --
its investments and holdings are as they are supposed to be laid out.
So I usually get into the office anywhere between 7:30 and 8:00,
sometimes 8:15 depending on what's going on that day.
And there's, you know, no such thing as a typical day for me.
I might come in and say, "You know what?
I'm going to look at these five things today.
I want to work on this analysis," or something else and then I get in and I get a phone call
or I get an urgent email and everything changes.
So it's very dynamic in that regard.
So typically things I work on, I respond to a lot of client requests and new client requests.
So if an asset manager or pension fund, whether it's an existing client --
if it's an existing client they want to add services --
I will look at that, as well as what the services they need are
and make sure we can service them, you know, meet their needs,
then also determine how we should price that client.
For new clients we receive an RFP or an RFI, so a request for proposal or information.
Then they will come to us.
We'll look at what they are asking us to do, obviously respond to that,
working with a team, not just our team only.
We work with our counterparts in Custody, Securities Lending, Affects [phonetic],
determining how we can best service them, how we should price the business and, of course,
like any business we price it so we still make money because we are a for-profit firm.
We're not a charity, so we still obviously price it so we have a margin.
Right now if I'm on a call with London, it's just always that the call's in the morning.
In terms of interacting with Mumbai, Manila, anytime I've had to interact
with them, it's typically over email.
If there's a conference call or something,
a lot of times various individuals there will work hours that are more in line
with London hours or in some cases US hours,
just depending on the business that they work in.
So sometimes it's pretty seamless or transparent.
Or if I send an email, then I'll get a response overnight,
and then in the morning I have the answer in my inbox.
It's pretty seamless, I think.