>> Public speaking.
>> Why?
>> That's a good question.
[inaudible] Joining in debates.
Debates will teach you how to deal with difficulties.
You know, because when you're debating, you can't, I don't think that type
of [inaudible] you can't get outraged and crazy loud and disruptive.
So it teaches you how to calm yourself down, listen to what's being said, is,
but still arguing [inaudible], but on the other hand, as far as being a receptionist,
you will learn how to if that person is upset or if you're dealing
with somebody that's harass you or an aggressive person, you will be taught how to keep it calm,
listen to what they're saying, and project when you need to, but it doesn't always have
to necessarily be in an angry way.
You know.
>> It sounds like psychology a little bit, too.
[multiple speakers]
>> And that's a good cause to take as well, and customer service is a huge part of this business
as far as being the receptionist because you're their,
kind of their eyes and voice of the firm per se.
You can make a [inaudible], you know.
Attitude, personality, character, your appearance, off the phone
or on the phone is very, very important.
How you handle people.
Communication is really big.