>> My name is Stephanie Shuper
Spritz [assumed spelling]
and I work for a company called Aerotech.
It's a human capital management company and in
layman's terms it means staffing and recruiting.
So, what we do is partner with
clients to understand their needs.
And then we find the candidates for them.
We promote from within so I started
as a recruiter, moved into local sales
and now I'm a strategic account executive.
In the strategic account executive
role, what I do is partner
with my internal customer
and my external clients.
So, I'm tied to the financial services vertical,
so I manage some of the largest customers
within banking finance, property and casualty,
anything within that vertical and make sure
that everything within their staffing program
is met, fulfilled, all the promises that we made
by signing that contract are upheld.
I'm constantly finding solutions and
delivering mechanisms with my internal teams.
Part of my job right now is that I travel,
so I travel about 80 percent of the time.
When I started, I progressed through the
company as a recruiter and then in sales
and now in a strategic account executive
role, so when I'm in the office it consists
of everything from conference calls
with some of the local field offices,
because there's over 200 field offices in my
organization and I partner with a lot of them
to support my accounts, so it's
talking about delivery and making sure
that they're supporting the
business and if they have any issues
and then it's also partnering with my clients.
So I'm constantly on calls, presentations.
I have to go and present to them to win new
business, I'm pulled into a lot of things
as a subject matter expert within my vertical.
Reports, lots of analysis on performance,
building out the standard operating procedures,
there's- I mean, it's never the same.
I love it that it's constantly changing,
it's never the same and there's so much
that you're exposed to, you're
exposed to executives
from all different levels
within the biggest companies.
Fortune 100, 500, it's an amazing experience to
be in front of them and to be able to partner
with them to find a solution that will really
impact their bottom line because you are able
to get them the people that they
need to fulfill their business.
So, you're exposed to different verticals
in terms of industries, executives,
your constantly being faced with problems.
Today I had, one of the ones I faced was,
there's a huge delay in background turn
around time and I had to figure
out where it was stemming from.
Was it the supplier, was
it something on our end?
And then I had to come up with a solution
because our business was at risk if we couldn't.
So, there, I mean it's just constantly changing.
So, I love it but sometimes you
know, it keeps you on your toes
and you're learning on your
feet a lot of the time.
I was hired right out of college with
the same company I work for today.
I've been with them for seven years and looking
back I don't even think I knew really much
about the third party staffing industry.
A lot of people who started
with my company didn't.
I did do an internship in
human resources and recruiting.
So, I didn't know that there was a whole other
world of party vendors, but I did get a sense
of how my skills would translate into that.
So, I mean internships, work-studies,
anything you can do
to get experience within the industry.
It just helps build your resume and gives
you that professional level of I guess,
almost real life experience and then
people just speak on your behalf
from a credibility perspective
in terms of references.
I think it's really important also to
think about what you've learned in college.
Like, I think about my sorority
and I was involved in my sorority
and I never fully understood some of
the things they were trying to teach me
about building a legacy and working
together, you know with your pride and passion
of your organization and
giving and receiving feedback.
Like, all of those guiding principles that your
sorority or your organization was founded on,
it's the same things, for instance
that my company is founded on.
So, there's the certain guiding
principles that in the business world
and when you're in college, it translates over.
So I think some of those day to day
lessons that you might not be listening
to all the time actually become very
applicable in a professional world as well.
So, I went to Rollins College
and I graduated in 2006.
And I studied psychology with a minor.
I majored in Psychology with
a minor in Communications.
When I was in school I did some internships.
I interned at a law firm and I interned at
the Boston Museum of Science when I was home
for a summer, in their HR
and recruiting department.
I ended up getting into the
company when I graduated.
It was actually, I had the offer before
graduating with the company I'm currently with
and I was referred into the organization
by one of my friends who worked there
and I had interviewed at a bunch of different
places and after just kind of getting a sense
of the, it felt like a family almost and
then everyone laughs when we say that,
but if you're going to spend a lot of time at
work when you first start off because you have
to work your way up, I wanted to be
somewhere that I enjoyed the people.
I felt like they hired character
over the competency.
I could learn the skills but the character was
what they really cared about in the beginning
and that's why they're willing
to hire right out of school.
And then, I worked my way up.
I started as a recruiter and then I worked
into local sales position and then was promoted
into the national sales team as
a strategic account executive.
I would suggest getting as much
experience as you possibly can in college.
You need to do internships, like I said,
work studies, take whatever classes you can
that offer software certifications.
You don't have a lot of opportunities after
college to get some of those certifications.
They really want you to come
in and hit the ground running.
If there's a rep-requisite
for a certain software,
level of experience within
Microsoft office, sweet.
And then also use your resources, use
your teachers, use your personal contacts,
network and it's really never too early to
start networking for whatever job you want.
And make sure that you pull in
the, prepare for the interview.
A lot of people don't prepare for
the interview, they prepare more
and on their application and
that's extremely important.
Don't just submit your resume online.
It will be much more, there
will be a lot more follow
up if you directly find the person who's
recruiting on LinkedIn and send it to them
that way and get creative and don't submit
to kind of that online black hole of resumes.
And then prepare for the interview.
Create actual situation task action
result examples from your real life
that you can use in an interview.