>> What I love most about what I do is how it's different every single day.
There's no day that's the same.
And people are surprising.
You think that you've heard of everything and every scenario that you could possibly run into
and then someone surprises you the next day.
The hardest part would be the people also because they nitpick on different policies
or procedures that don't typically work for them.
So right now, for example, my company is revising their PTO policy.
And it's more generous for the employee, but the downside is that they are required
to rollover less hours than they were previously in our old policy.
So what people honing in on is that they don't get to rollover all the hours that they used to.
And so you'll come in and you'll hear those gripes on a daily basis.
You're like really?
Is that really what you're picking on?
So that would be the worst part.