>> My name is Samantha Mushik [phonetic], and I am the project manager and operations assistant
at Peregrin Services Corporation, the place that I work.
It's a technology company that specializes in automation services
for mainly the credit counseling industry, but they are looking into getting
into some other sectors of the banking industry.
So days are really busy.
As the project manager I'm literally involved in almost every single process of the organization.
I make sure that our products not only are functioning as they should but also
if they're not functioning coordinating getting them fixed, getting them functional,
writing all the testing plans, actually performing all the testing.
Or if it's an area that I'm not the expert in I'm responsible for making sure
that there are resources available that would test that in my stead.
So a busy day I'm one of the first people in the office.
I like to sort of get in and have some quiet alone time so I can kind
of get those administrative tasks complete.
I'll get in around 6:45, 7-ish.
First things first, I'll just catch up on any emails that I might have missed
from the day before or any deliverables that I have coming up.
Usually we'll go into our audit process.
We have a lot of different company processes, procedural documents,
how to update this database, how to update that interface, things like that.
First and foremost I'll check the audit schedule and see if there are any processes that need
to be updated, if that due date is coming up.
If I've got the time to do it then or I have the skill set
to do it then I'll do it right then and there since it's quiet.
Otherwise I'll look into the project work and see what we have scheduled for that day,
what resources I need, what meetings I need to set up, what meetings I have.
Kind of do that for maybe an hour or two as people start trickling in.
And then we start putting out fires.
That's when it's kind of, you know, take things as they come.
If we've got project meetings, of course, we're going to those
and actually doing the development on the projects and building the interfaces,
building the applications, doing that kind of just the nitty gritty work.