>> I love meeting with the frontline employees the most,
and I get to travel across the country.
So for instance, on Friday I get to go to Florida to meet with some of our folks
in what we call our Spanish Language Center of Excellence.
And meeting with our frontline employees is so much fun because they keep you grounded
and they keep you focused on the things that are most important,
and you see how proud they are to be Comcasters.
And you learn so much about them, but you also learn
about how you can make the employee experience better.
And it's just they-- they give me such great energy, and they are so insightful, and I--
I'd say that's my favorite part of the day.
That and or the job.
And also having so many mentees across the country that really is-- I like to give back.
And I think I probably learn more from them than maybe they do from me,
but they make me feel good about it anyway.
So those are the favorite parts of my job.
Well, the hardest part is sometimes I have to identify with business leaders
when someone isn't a good fit for a particular position, for a particular job type,
and we have to take action as a result.
Doesn't mean they won't be a good fit elsewhere, but maybe not a great fit
in that particular position within the company, in that particular department.
So that's the hardest part.
And that's always been the hardest part, so.
But it's a necessary part of business.