>> What I loved most was the interview, interviewing the people and finding
out from them through their own words what they thought made them tick, why they did it,
how they did it, how they would do it better if they were out on the street again.
How they developed, how they thought they developed, what caused them to be that way.
That was really something.
And still today, I'm fortunate enough to be able to do some interviews
and I just am really passionate about learning how people develop and evolve
and how they want to present it to me.
I just love that.
As an FBI agent probably the biggest challenge and I'm not sure
that that would be the way I would describe it but it's a good word and I think
that the job is extremely demanding and you work long hours.
You work holidays.
You work weekends.
It's a lifestyle, it's not a job you go to and you separate from the rest of your life.
It's a lifestyle but once you've got the hang of it and you realize, okay I get it,
it's a lifestyle then that, once you make that transition
in your thinking then it becomes much easier.
But that really is tough because if you have, in my case I had a 28-year career.
I was an FBI agent 24 hours a day, seven days a week.
And for a lot of people they don't want that kind of a commitment
and that could be very difficult.
They may have an ah-ha moment that it sounded good but I can't make that kind of a commitment.
So challenging but, yet all the benefits and the exciting part of being an FBI agent offset that.
As far as an FBI profiler I think some of the challenging moments were you wanted to really,
really help the agency with whom you were working to solve that case and you worked hard.
You worked night and day and the case still was not solved.
And in some cases I've had it's never, they've never been solved.
And those challenging, disappointing,
frustrating would be the way I would describe those kinds of cases
because you just really wanted to see cases solved and you wanted
to see families have some knowledge.
You never say closure but some knowledge about what happened and those were real disappointing
when I think back over those kinds of cases.