>> My name is Lilly Angle [phonetic] and I
do client development for S&P Capital IQ.
Day to day my job entails
a lot of different things
so it can change from one day to the next.
Basically, it's a sales and
sales supporting roles,
so it often involves whatever my clients need.
So sometimes I have days where they start
of with the client meetings so I go out
and I train all of our clients I have you know
less [inaudible] clients, small and large,
you know different hedge
funds, investments banks.
And I go and meet with any
new users or old users
that maybe don't remember a lot about Cap IQ.
They haven't use it recently.
And I'll show them, you know, the functionality
make sure that they know how to do there day
to day, and sort of help them
figure out how they're going
to save time by using our products.
And then, the other side of
things is more administered of.
You know, there are times that I might have
a morning meeting at 9:30 so I'll go straight
to the meeting and then come back to the
office and finish up whatever I need to do.
And, you know, if there's a lot
that needs to be done in terms
of maybe a large account just [inaudible] and
we're working with their teams in order to work
out with that contract is going to
look like for the upcoming term.
You know there might be a lot to
do, be here 'til 8 o'clock at night.
Other times, you know, it's
a typical 9 to 5 job.
What I love most about my career, I would
say, is the people here are really excellent.
Capital IQ and S&P as well, I mean S&P has been
an established company for over a 150 years now.
But our subsector is a relatively new company.
It started in the early 2000's, so it's
nice because everyone is around my age.
I'm not working within a hierarchy
where I don't have anything
in common with my manager's manager.
Aside from that, the career is great because
I was Finance and Economics major at Belanova.
You know, you don't really learn about sales in
college so it's something that I had no idea.
I would be good at or, you know, even be
interested in and it was a great to, you know,
stay within that industry without, you know,
doing the jobs that I realized I wasn't really
as interested in, you know, being the
investment bank, being the hedge fund analyst.
I essentially didn't want
to be one of my clients
but I didn't want to loose
out on what I learned.
I think my biggest challenge probably
involves keeping everyone happy.
So being in sales obviously,
it's a revenue driven business.
You know, we're not trying to give things
away but a lot of times we have clients where,
you know, one of the NGU's just want something
and it's really hard to explain to them
that someone higher up that's making
the decisions about budgeting.
He said no, you know, so,
kind of finding the fine line
where your giving your clients what they need
so that you can maintain the relationship
versus saying, no, your not paying for it.
You can't have it because you don't
want to cannibalize existing business
that the Capital IQ, you
know, I love the company.
I'd like to grow it but I also love my
clients and I like to keep them happy.
This is a career that's hard, sort of to prepare
for when you're just taking
classes in specific subject areas.
I mean I don't think there are ton
of schools that give you preparations
for sales specifically even
though it's a huge industry.
And I think that's a good thing, almost.
I think that really becoming an expert in
your field whether it's finance or economics
and doing well in you classes, and showing
that you can learn things quickly as well
as showing that you can share with others.
Economics is helpful as supply and
demand is always important in sales.
You're the supplier, so figuring out equation
out but there's definitely been a day when,
you know, my finance classes at [inaudible]
were surrounding corporate restructuring
or finance classes about
valuing equity securities.
Everything plays in and I
think that's also specific
to the fact they were selling financial data.
You know, it's an industry where
if you have sales background,
it's more helpful than if you don't,
so if your coming from, you know,
any of the finance specific industries.
You know, if your coming from an
investment bank or a hedge fund,
obviously that knowledge is helpful but really
being able to convince someone of something,
or share the information with them is the more
important skill that would get you in the door
if that's only you be interested in.
I have a BS in Economics as well as a
BS in Finance from Belanova University.
So before I applied for capital like you
and before my senior year of college,
I'd intern at major investment
bank current Swiss as a sales
and trading equity summer analyst which
was really really great experienced
if for no other reasons I've
learned that that wasn't for me.
And that's why internships are so invaluable
because 10 weeks of doing that felt
like 10 years and I'm sure for some
people, they do it and they found
out that's exactly what they want to do.
But for me, I found out the opposite
which made the 10 week's awful
but at least it wasn't a contract that I'd
sign for a full time job after college.
So really the reason I wasn't into it was that I
found, you know, that it was really interesting
and relevant to the information that
I knew from classes and from school.
But it took, type of dedication to, you
know, the markets and company analytics
and things like that I didn't have myself.
You know, so I was interested and
kind of the theoretical part of it
at more so than the actual nitty-gritty.
So I was lucky enough to get a job at Capital
IQ through an interview that I had on campus.
My biggest piece of advice for anyone looking,
you know, at a job within sales or, you know,
at any specific company really would be to just
be really good at what your doing at that time
because I think something that in an
economy where people aren't hiring everyone.
If you can't prove that you're really good
at whatever you're doing right
now whether as a student.
So get good grades, be able to speak
about your classes intelligently.
You know, have good answers in interviews.
You know, be really dedicated to
whatever your spending your time on.
That translates so well into, you know, what
you're going to be doing at your next job.
Because if you're really great at
being a student, you're probably going
to dedicate your self as much to doing the job.
So when I interview people for Capital IQ,
that's one of the most important things to me.
I want to make sure that they're able to
speak about their current activities more
so than just the checklist showing
me that they did 1500 things
which I think sometimes is the attitude
but more that they're, you know,
detail oriented and dedicated to there work.