-: My name is Ramy Sarsour,
and I am the president and founder
of Medical Scribing Solutions.
What we do is we work with pre-health students,
so students that are looking to join the medical field,
whether as a physician or as a nurse practitioner,
as a nurse, whatever it may be,
and I connect them with the healthcare providers
throughout Northwest Ohio.
I basically do everything.
I oversee the recruitment, the management,
the advising of the students, the employees.
I am overseeing marketing, sales,
establishing and maintaining relationships
with our clients and our vendors.
Basically, if it's happening within MSS,
Medical Scribing Solutions, then I'm overseeing it.
It's September, so this is the time
where there's so many students that are applying still
and training in secondary,
so basically every single evening I am have
a one-on-one video call with one of the applicants,
whether it's because they have interviews coming up
or whether we're still working on the secondaries
to help get them to better express themselves.
At the end of the day, that's all I'm really doing
when it comes to advising them,
is it's all their words, it's all their thoughts,
but I'm kind of getting them out of their own way.
So yesterday was probably a two-hour video call
with a young man that's gonna be interviewing here
in the next few days, and just kind of getting him
to understand that, hey, you have everything that it takes.
The only thing that is the issue
is you are doubting yourself,
but once the doubt is gone, then I know he's gonna do
a really, really wonderful job in the interview.
I'd say I'm still at an earlier stage in my company
where the hours are not favorable.
I work a lot.
I'm probably working over 80 hours a week.
That's not sustainable.
And so as we continue to grow
and put people in places to help grow the company,
I'm able to start pulling back.
So 80 is actually a lot better
than what it was as of two months ago.
As for the scribes, and this is where they've got so much
on their plate already as students, as pre-health students,
and so our big focus is to push them because we have to.
Unfortunately, we can't hire a scribe
just to work two half days a week
because then that would require,
what, five different scribes for one office,
which is the doctors won't go for that.
So we do push them, but what we try to do
is if the semester allows for it,
not every semester does, two full days,
so there would be two eight-hour shifts,
and then depending on how their grades are,
and we do take that extra step where we say,
"Hey, send us your transcripts
at the end of every semester."
That way, if I see that there's a student
that is putting way too much on their plate
and really just saying, "Yes, I'll do more,"
we know to, "Hey, let's pull back a little bit
because we can't have your GPA suffer,"
because if your GPA suffers, this could all be for nothing.