I like that no day is the same.
It keeps for an
exciting day that you might not
even realize would be exciting.
I really like the high guest interactions.
So I'm a very social person by nature,
so being able to communicate
and engage with a variety of people
that come in those front doors
as it relates to students or alumni,
potential students, and just community members
utilizing our campus.
It's really an honor to be
the first person that they interact with.
I am very grateful that I'm able to set the tone
for their guest and customer service
experience with us.
The most challenging would have to be
the unexpected things that happen.
Whether that's misinformation
that has been brought to my attention,
or unexpected events, cancellations,
event cancellations, or class cancellations,
or changes in room location.
So it's really difficult
to anticipate a lot of those changes,
so a very high difficult aspect of my job
would be to be manage those
and be able to quickly respond
and find the appropriate information
to connect the guest with what they need.