-: My name is Ryan Cook.
I'm an educational assistant here at WCTC.
The problem solving parts,
that's basically most IT is creative problem solving,
because whatever software you're using,
you're gonna be limited
by whatever the developers have decided
on that piece of software.
So you might not be able to do that one thing
that you thought you could do one way,
because for whatever reason,
they decided no, you can't.
So you have to come up with a creative solution.