-: My name is Penny Owikuwenaika.
I am an interior designer at Ken Michaels Furniture.
And whenever we have customers come in,
we greet them,
ask them whether they're here for the first time
or if they've been here before,
and then kinda walk them through the whole showroom.
And then they kind of,
if they want a whole room done,
it kinda comes in the conversation
when you're talking to them.
So then we go into explaining
that we do offer design services
and it's free of charge
as long as they buy from the store.
So we go into their houses
and measure and do all that.