-: A lot of these students go into
a Biology major,
a lot of times I think the Biology major
is obviously something that is good
but I think they have to open up themselves
to looking at a Business major maybe.
So I think a Business major or taking up courses
during their stay in the dental school,
which are related to business management,
looking at profit and loss statements
and obviously attending courses which are helping them
understand what does it take
to run a dental office?
End of the day, dental offices are small businesses
so you are looking at overhead,
you are looking at your profit,
you actually need to understand that balance
between profit and loss and obviously,
you need to know softwares, right?
Dental softwares are also tools that are
provided for you where you could actually use those tools
to see what are you doing on a daily basis?
What is your production, what are your collections,
what is your daily overhead, what is your chair time,
your material costs?
So I think a lot of times,
I really advise young professionals or young dental students
to take up courses which are going to help them
understand what it takes to run a dental office.
I think I'm looking for a pleasant, happy personality.
Okay, the most important part of,
either being a dentist or even a front desk person
is making a person feel comfortable, okay.
End of the day, we are in the health care profession,
people come to us and they trust us
so I think you have to be,
you have to take your time in understanding
and listening to a patient.
Compassion, compassion and a smiling face
is what I usually look at when I'm hiring.