-: My name is Shawn Wilt.
I'm a pharmacy director of operations
for the Meijer Corporation.
Pharmacists or leadership, communication is one of the keys.
Being able to effectively communicate
with your patients or team members is key
so you can make sure that they are driving
to where you need them to be,
whether it's taking their medications daily
or, as an employee, making sure
they're following the processes to make sure we're running
a successful business.
Planning and aligning for the future is also key,
making sure that you're diligent
about making sure you get the five-year outlook
so you know what you're working towards
so you're not being reactionary.