-: My name's Al Noland
and I'm a student management specialist
at Osseo Area Schools Park Center High School.
Basically, kind of, sort of, like a
I support students academically, socially
emotionally, behaviorally,
coming up with academic plans
for them to be successful in the classroom
as well as dealing with when,
you know, they're having trauma
or emotional meltdowns at times.
Also trying to help them make sure
at providing transportation,
making sure they're getting
to and from school.
Meeting with families to come
up with a plan to communicating
what's going on with their student.
Involving all of those different areas.
I'm meeting with at least two
to three students per hour.
You know, they come down,
whether it be "Hey, Mr. Noland,
"I need to talk about, you know,
"my busing and my transportation,
"my mother wants to know about x, y and z
"because we moved."
Whether a teacher wants me
to talk to a student because they're
having trouble in class with their academics
or they're having trouble in class with their behaviors.
So I'm typically seeing students quite often.
So a lot of times they come hightened up,
so I have to de-escalate them,
depending on the relationship I develop with them
and that's key when working in this position
is developing relationships with the students,
depending on their relationship,
you know, they have a different type of approach to me.
Some will be upset, and not necessarily directed towards me,
so I can't take it personal.
But just de-escalating them
and, and helping them work through
the problem but also holding
them accountable, and helping them understand
that they have to take responsibility
for some of their actions
that they produce within the classroom
to get them removed.
The majority of my students I see quite often,
and like I said, you come up with plans
and you're consistent and work with them
and seeing their progress,
also communicate with the teacher to let the student know,
hey, I'm supporting the teacher
and you know what she's asking,
her expectations for you in the classroom.
And, typically I follow up with them, follow procedure,
how's he doing, ask the student how they're doing.
Are they making any progress?
And they tend to as the year goes by make progress
and every now and then they might go a little backwards,
then they come back down and meet with myself
and we come up with a different way to motivate them,
different type of intervention to help them be successful.