-: So my name is Eric Lind, and I'm the
Regional Business Development Director
for Monarch Healthcare Management.
So, Monarch Healthcare Management,
we manage skilled nursing facilities
and assisted livings throughout Minnesota,
and a few in Wisconsin, so we care for
individuals who need help for TCU, for rehab,
for long-term care, and also assisted living,
just need some extra services.
So I think it depends really on
what I'm trying to do, so if we're trying to
build referral partners, it's going into the hospitals,
talking to the discharge planners that are in the hospitals
about what they're really looking for
and what kind of needs the community isn't meeting.
In Monarch we are really big on meeting the needs
that maybe aren't being met by
other skilled nursing facilities.
So that could be individuals that are suffering from
alcohol issues, but also need rehab,
maybe some drug addiction, maybe some bariatric individuals,
so really going in to the social workers
and saying tell me what you need me to place,
and then finding the partners in the community
to really develop those programs and help us out.
Every single resident discharged from our facility
has both, if they have home care services,
we'll follow up with their home care services,
make sure we're getting them in good providers.
But our social services themselves
are calling these individuals,
asking are you thriving at home?
Are you doing all right?
Because there is a little known fact in Medicare.
You have 30 days to come back,
so if we send you home and you're not quite right,
let's bring you back up and try and get you set up
with the right situation, so the follow-up
is the most important thing,
'cause like I tell every individual that leaves,
I love that you're here, but I don't want to see you again.
(laughs)
For the most part, I am here.
I have my phone on me at all times, I'm ready to go.
It's a Monday through Friday job because
for the most part I'm dealing with
people that work Monday through Friday jobs,
but at the same time, doing fairs
and getting the word out, it's not Monday through Friday.
It's the Saturday, the Sundays.
It's individuals that maybe work all day
and then they'll come out and do some
activities on the weekends.
Partnering with local senior centers,
obviously they don't shut down because it's Saturday.
The hours, they vary, so obviously
I want to be available whenever I need to be.