-: It's one of the toughest to figure out,
does this person have that work ethic we're looking for.
And so, we've got several different steps
in a hiring process that we're gonna see,
hey, yes, this person does have it.
Certainly, speaking to references is a great indication,
and I think asking deeper questions,
'cause certainly, a reference is going to give, generally,
a positive review, and so asking deeper questions
about specific projects or specific work environments
can help us get there.
But I think a critical component that we're gonna use
in just about any hiring process
is having a candidate actually do some work.
Have them, whether it's helping us with phone calls,
whether it's some type of a project,
all of our agents write a very detailed, full business plan
before they can even post
to compete for one of our agency openings.
And so we get a lot of an idea from that.
How detailed is the plan, how many agents did they go visit
to help put together their plan,
what resources did they bring in
or did they just on online and find a cookie-cutter template
and give that to us with the misspellings that were there
and they didn't happen to catch in the first place?
So there's definitely some of those steps,
but it's, I mean, anybody that I ask is gonna say,
oh yeah, I've got a great work ethic,
and so we have to come up with some other creative ways
to identify that.