-: My name is Ryan Vaughn.
I am the inside sales manager for InGate Solutions
here in Muncie, Indiana.
Sure, the company was founded in 1937,
and what they did was they started
with charitable gaming products,
so, the little pull-tabs
and things you would see at bingo halls
and gas stations.
We still do that to this day.
1971: We founded Indiana Ticket Company,
and Indiana Ticket Company produces the products
that you would see
at a local arcade.
When you play Skee-Ball,
those little tickets that pop out and you redeem those.
That's pretty much us.
I wanna say it was about 2013, 2014,
we founded InGate Solutions.
InGate Solutions is the higher-end ticketing products
that you would see at a Ball State football game,
you would see at a Ball State basketball game,
and I use that specific example
because they are a customer of ours.
So, my role is to handle all
of the incoming leads that come in.
We also have an outside sales staff,
so it's my job to support them.
So whenever a customer comes to me and says, you know,
"We need a quote on this product.
"How much would it cost to do this?"
or if our external salesmen come in and do the same thing,
I work up everything for them.
I also get called in sometimes as a closer,
so if something's kind of on the verge,
I'll hop in on the call,
or if we have to travel, we have to travel.
So right now, specifically, we're in Minor League Baseball.
Nobody knows how many Minor League Baseball teams
there are in the country.
I do!
So that was our niche to get into it,
and once you build that foundation,
it's higher and higher and higher,
and now we're talking about doing the tickets
for the Indie 500, which we just finished.
So what goes into that once we do have the job,
is a lot of behind-the-scenes things that nobody else
would ever think of.
So, let's say the race is Memorial Day weekend.
We're working on this stuff last October
for this particular race,
and that's every industry that we work with,
is that it's not "My season starts next week.
"What can you get me?"
We're working on this stuff months in advance,
before everybody's-
actually, before everybody's
really thinking about the season getting started,
and probably while everybody's
kind of tired of that season.
You know, everybody's kind of sick of being there,
but we still have to work ahead for the next year.