-: With what I do, there's a lot of more involvement
compared to what I was doing previously.
There's a lot more involvement in people's day to day lives
and that how I can actually help them get to a better place.
If someone comes in and saying,
I'm having trouble signing up for my benefits
or this happened and I need new benefits,
I can help them get to a place
where they can get those and they can get to the doctor,
get their medical needs taken care of, which is nice.
I also enjoy a level of administrative work.
I feel like that's something that I'm pretty good at.
So, trying to make sure everything's organized,
that we're on top of it, we're not missing any deadlines,
that's something that I can easily get done
and then feel accomplished about.
So those are things that I truly enjoy about that job.
So a part of that employer relations piece
could be that we're helping them out.
It also could be trying to make sure
that we have all of our paper work in order
in order to terminate them successfully
and not have any...
have to pay any unemployment out,
watching that liability for the company.
And also the company is very large
and because it is very large,
sometimes people fall through the cracks easily
and so trying to avoid that as much as possible
in dealing directly with the employees
and trying not to feel like they're just
on the back burner or on the wayside
can be specifically challenging.