-: What I generally advise them to do
is try and get an understanding of
the kind of goals or outcomes or decisions
that need to be made as a result of,
you know, that are kind of being driven
by what we're probably facing.
Sit down with the people you're working with,
in almost all cases you're working with partners
that have key stake in the outcome
of whatever problem you're trying to solve.
Understand what they understand the problem to be.
Most of the time, they don't all agree
on what the actual problem is.
So the first approach is
sit down with people, understand how they view it,
and then formulate your own definition of the problem.
Get everybody on board, right, okay.
This is how we're gonna solve it.
If this is the outcome, here's what we can do
and that seems like a good place.
If this is the outcome, that's what we can do.
So then you can get everybody on board
and you know where you're going.
Once you've kind of got everybody on board
then you get into an exploratory phase.
Okay, what are gonna be the key inputs
and outputs that allow us to make this decision?
What is gonna be the first version
that we can do that kind of points us
in the right direction, even if it's not the perfect one
so that we can try that out,
get it in front of the people that we're working with
and really experiment with those results
because most likely the first time you do it,
it's not gonna be perfect,
but it's better than trying to get something perfect
and then put it out in the world
and realize that it's totally down the wrong path.