-: Two of the most important skills
that might be surprising for someone
who's thinking about a role in finance,
are being a really empathic listener,
and being a really good writer.
So I spend a lot of my time
listening carefully to both
what my clients are telling me,
about their lives and their finances,
and also what my managers are telling me
about the markets and their investments.
And there's a lot of information
and a lot of data there,
and so really taking a step back and saying
hang on, not only what's the question you're asking me,
but what's the question behind the question.
What's the thing that you might not even realize
you're actually asking me,
and addressing that core root question or concern
as opposed to the one that they might have articulated.
And then I mentioned earlier
than a lot of what we do can feel
either really boring or really esoteric
to our underlying clients.
And so being sure that you're able
to clearly summarize it
at the right level for the client interaction.
So recognizing that some folks
really don't want that much detail
so what are the key things that you need to make sure
that they understand and that they're agreeing to.
And where they need to engage.
And other clients you might wanna go
way more in depth.
And so strong writing, and particularly in a world
where so much business is done over email
is actually one of the most important (laughing)
aspects of my job.