-: I think seeing clients grow their business.
I've been with our firm now for almost 30 years
and we have a lot of clients that
I was there when they first came in the door.
And now you see them years later, their business is booming,
they're in a bigger building, they're hiring more employees.
That's very rewarding, knowing that you were there
to help them get their first bank loan,
and you can see the progression
and they understand their numbers better
to make them better at running their own business.
Big challenges are it is a physical and mental grind.
Tax season, I'm not going to lie,
its challenging when you're working
10 to 11 o'clock at night and have to come back
the next day fresh at 8 o'clock in the morning.
And always be on top of your game
because you never know when a client is going to call.
They send you an email, they need an answer right away.
They may pop in unexpectedly.
Well you got to go down, stop what you're doing,
and go down and talk to them 'cause that's what they want.
They want that face time.
For personal returns, we probably have tax returns
in almost every state that has an income tax.
Even our business returns, we have
a lot of businesses that file in multiple states
and each state has their different laws.
Even something as simple as sales tax
between the differences between Connecticut and New York.
There's some big differences and you have
to research and understand them.