-: As a industry, you would say
most salespeople are extroverted.
But there are some introvert salespeople.
And when it comes to extroverted,
the temptation is to over talk, over speak,
maybe dominate the conversation.
So I think, right away,
one thing that is difficult to learn
but once you do is to identify the needs of the customer,
let them speak.
So I think that is one of the aspects
that can help separate salespeople
from other salespeople.
Being able to pick yourself up
after hearing no so many times,
it's difficult and it's challenging,
but to just be resilient, that also can separate people.
Just the level of rejection, we're humans,
we don't like rejection and so that is also a challenge.