>> I just like helping people, I mean usually if someone's calling 911 it's one
of their worst days that they've had.
So what better job than to go help them to try and make their day a little bit better
and if you can't help them, at least you can get them somewhere where they can get help.
It's really cool to have like patients come back and come see you at the fire station
and you get to see how they're doing.
Like I had a little girl and her parents brought her back after she had a near drowning incident
and it was really cool to see her and interact with her.
People will send you cards or like cookies or something and you just know that, you know,
you made their day or you know, patients sometimes just need you to listen.
Like if it's you know, like a suicidal patient and like by the end
of your transport sometimes they tell you like, "You've really helped me,
like that's what I needed, I just needed someone to listen."
So I think the best part is just kind of being there for someone
and being what they need at that time.
I think the hardest part is a call
where whatever you do, like you can't help the patient.
Or like you can't save their house if it's on fire.
I think that would probably be the hardest part is just when you go to the calls
and you've used all your resources, you've tried everything, you've called the doctors,
and there's just nothing that you can do at that moment.
So sometimes if it, if they don't make it, you know,
I think that's probably the biggest challenge is when you, because we like to fix things,
that's why we're in, you know, we like to make people better.
So when you can't that's probably the hardest part, because you just want to help them
but there's nothing you can do and that's just kind of something you have to get used to.
And sometimes it happens, there's nothing you can do
and sometimes there's nothing the hospital can do, so.