>> My name my name is Ayanna Tilghman.
I serve as Area Director and Counselor here at the University
of Maryland Eastern Shore in the Office of Residence Life.
It is not only our responsibility to ensure that we're providing living conducive to learning,
but it's important that we provide programming and one-on-one direct contact with our students
so that they understand there's a support here for them,
and that we as professionals are the example for them to follow.