>> I like to solve problems.
You know, it's very gratifying when you've got an issue you're dealing with
and when everybody's happy at the end of the day or the end of the week,
when you're able to address what those issues are.
You know, problems can be complex and can take some time to solve
but once you've met everyone's expectations and have solved that issue,
it's a good experience and you feel very good about it.
I think, you know, similar to that, it's tough being - at times,
seemingly the only person there to solve a problem.
You know, when an issue comes up, whether you're working with one of your physician colleagues
or nurse colleagues and you're the only one there expected to deal with that issue,
that can be frustrating at times.
That's why we've tried to create more staff and physician accountability for certain problems
so that, you know, the operations folks aren't the only ones taxed with solving a problem.