>> I think I chose the major because it still keeps me in the business of a big corporation,
but it also puts me in touch with the people.
I'm more of a people person.
So in healthcare, it's all about the people.
The businesses still have to happen, but it's all with the people in mind.
So what I like about my job is that I work on the operation side of things
and the business side of things, so everything I do directly impacts the people.
Like the patient experience situation that I just explained directly impacts how people feel
about the care that they're giving.
So I'm making a direct impact indirectly to the health and welfare of people and their families.
The hardest part about my job is that we do have so many things that we're involved in.
So I have seven projects right now.
And it's seven completely different work streams.
They may be interrelated, but they're completely separate.
They may have completely separate players.
So trying to corral all of that information and corral all of these people who are here
with competing priorities, meaning there are physicians I have to work
with on improvement work, but a physician is hired at the hospital to provide care.
They're not there to, you know, to do projects.
So that's just kind of in addition to the 15 to 20 patients they have to see a day,
in addition to the 2-year-old child that's crying and they can't get him
under control to give him some care.