>> Well, I'm really lucky.
I really enjoy what I do.
And one of the things is that there's always something different
and something interesting every day.
So I get to work with executive leaders at the company,
I get to work with public officials and customers on the outside.
So I get to do a lot of the things that I would have done as a journalist,
which is -- my degree was in journalism.
And it's a great variety of things, a great variety of interactions and it always makes
for interesting days and interesting work.
The challenges that we face, I see them, really, as opportunities.
So it's really understanding what faces you from the community.
Sometimes we have service interruptions, right, where people's telephone
or video service is out for a day, sometimes longer.
Those really are communication opportunities where you want to be able
to explain what it is that's going on, whether it's to customers,
whether it's to the news media, whether it's to elected officials.
And so for me those are interesting challenges, but they're also opportunities.